What's Covered (5 Full Years)
- Motorization Systems: Motor failures, internal gear mechanisms, limit switch malfunctions, remote control receiver failures
- Headrail & Structural Components: Headrail warping or bending, structural bracket failure, extrusion joint separation, end cap detachment or failure, internal reinforcement failure
- Mechanisms & Hardware: Tilt mechanism failure, lift mechanism wear, cord or chain breakage (manufacturing defect), pulley system failure, bearing or bushing wear
Fabric & Finishes Warranty (2 Years)
- UV discoloration or fading beyond normal expectations
- Lamination delamination or peeling
- Fabric weakening or tearing (non-abuse)
- Coating chipping or flaking
- Color bleeding or staining from manufacturing defects
Service Guarantee
- Free on-site inspection and diagnosis
- Replacement of defective parts at no cost
- Labor included for warranty repairs
- On-site warranty service in Abuja (FCT)
- Nationwide shipping for replacement parts available
Warranty Exclusions
- Physical damage from abuse, misuse, or accidents
- Unauthorized tampering, modification, or repair attempts
- Improper installation by third parties
- Exterior weather exposure on interior-rated products
- Damage from pets, children, or foreign objects
- Normal wear and tear expected over product lifespan
- Damage from extreme weather events (hurricanes, floods, etc.)
- Failure to follow provided care and maintenance instructions
- Commercial use exceeding 8 hours/day continuous operation